T-Data Ltd. Terms & Conditions of Sale
Company and VAT Registration
T-Data Ltd. is Registered in England, Registration No. 05486665. Registered address is at Hawthorns, Odiham Road, Riseley, Reading, Berkshire, RG7 1SD. VAT Registration Number is GB 903 7673 18. The trading address is 150 Barkham Road, Wokingham, Berkshire, RG41 2RP, United Kingdom.
Time Clock Recorder Systems and goods are supplied on a 30 day 'No Quibble' return policy. If a purchaser is not completely satisfied with the goods during the first 30 days they may be returned for a refund of costs, less the initial shipping charge. Please read the ‘Returns’ section carefully.
Our Service Promise
We want customers to come back and purchase Time Clock Recorders from us again. But what happens if a product develops a fault, or there is a difficulty in achieving the goals of the software application? In the unlikely event of a problem, we promise that we will give as much care and attention as we do when selling our products. We also provide 12 months software and application support with the initial purchase of a TIMY-System, at no additional charge.
We operate a Telephone Help Line - call us on (+44) 0118 979 5070 (8.30 am - 5.30 pm, Monday to Friday, 8.30 am – 2.30 pm Saturday, UK time) or by e-mail. Our goal is to answer e-mails within 2 working hours on working days, and we are also available via e-mail during weekends and public holidays with a longer response time.
We aim to despatch on the same or next working day, subject to stock availability. After an order is shipped we will advise the purchaser by e-mail and include a ‘Tracking Number’. We will endeavour to be as accurate as possible with quoted delivery dates, however any delivery information we may specify is based on external services and we shall not be liable for any losses, costs, damages, charges, or expenses that might be incurred as a result of a delay in receiving goods or subsequent delays that may result from delivery problems.
Packaging and Shipment
Our packaging is specifically designed to protect our product during shipment. Our standard shipment is by ‘Next Business Day’ postal service or by Courier service.
We offer several methods of payment that include Credit Card via PayPal, Electronic Funds Transfer, Bank Cheque or Company Purchase Order with Net 30 Days payment terms.
Verification of Goods
It is the purchaser's responsibility to verify the quantity and condition of goods upon receipt and, in case of on-arrival damage or missing items, to notify and file a claim with the carrier. The purchaser must also inform T-Data Ltd. of any damages or shortages by phone or e-mail within 24 hours of delivery.
Any returned Time Attendance Systems must be shipped in the original packaging and in original condition, including all accessories. It is the purchaser’s responsibility to ensure that the goods are correctly and adequately packaged if a return shipment is made. Any missing items or damage caused as a result of incorrect or inadequate packing will incur a charge, deductible from the original purchase price. Return shipment costs shall be borne by the purchaser. The purchaser must contact us before returning any goods.
Purchasers experiencing problems should ensure that they have fully read the User Manuals before contacting us. In the majority of cases the manuals can solve what seems to be a problem. Some purchasers fail to fully utilise the user manuals which have been written to be easily understood.
All supplied goods, except batteries and customised ID-Badges, are covered by a 12 months 'return to base' parts and labour warranty. If a fault develops within 12 months of the date of purchase contact us by e-mail or by telephone and we will arrange for the return of the goods. This warranty does not apply if any product has been damaged by accident, or through misuse or abuse. If the product has been disassembled, or in anyway altered or modified without prior written approval by T-Data Ltd., the warranty shall become null and void. The purchaser should contact us before returning any goods. We will either repair or exchange the product, at our option. Return to base shipment costs shall be borne by the purchaser. Proof of purchase may be requested for any warranty claims.
TIMY-Soft Compatibility with MS-Windows Operating Systems & MS-Excel
Users with Windows 8 require Excel 2013; Vista & Windows 7 users require Excel 2007 or Excel 2010 in order to be fully compatible with the TIMY-Soft application program. Users with Windows XP require Excel 2000 to Excel 2010. Compatibility details can be seen or downloaded from TIMY-System & MS-Excel Compatibility Guide.
We endeavour to ensure that the information shown on our internet site is accurate, however we cannot be held responsible for typographical errors on the internet site, including but not limited to those regarding price. We have a policy of continuous improvement and we reserve the right to change the specification of our products without notice. All products and services are subject to availability and may be withdrawn from sale at any time. All goods remain the property of T-Data Ltd. until payment is received in full.
We claim no responsiblity for the content of material contained on external website links listed on our website.
T-Data Ltd. is not responsible for the content, privacy practices, accuracy or reliability of any website accessed by a link from our website. Furthermore, any link to a third party website does not constitute an endorsement by
T-Data Ltd. of the contents of any third party website.
Notes on data protection and use of personal data
Purchaser order and address details will be stored and only used for order processing and promotional purposes. We may choose to request information about our purchasers from a commercial credit reference agency for credit checks prior to delivery. Purchasers may opt out of the use of personal or company information for T-Data promotional purposes at any time. Send a brief note in writing to T-Data Ltd, 150 Barkham Road, Wokingham RG41 2RP, Berkshire, or by e-mail. Alternatively, use our fax service at (+44) 0709 231 2381. We will acknowledge all opt-out requests and guarantee not to sell or transfer data to marketing services companies.
W3C Validation Service
This web site is built using code that is compliant with W3C standards for XHTML and Cascading Style Sheets (CSS). W3C is the governing authority on web development standards and practices.
These terms and conditions do not affect your statutory rights.