TIMY Terms & Conditions of Sale
Company and VAT Registration
T-Data Limited is Registered in England, Registration No. 05486665. Registered address is at: 15 Stanbury Gate, Spencers Wood,
Reading , Berkshire RG7 1SR. VAT Registration Number is GB 903 7673 18.
General
All goods are supplied on a 30 day 'No Quibble' return policy. If you are not completely satisfied with our goods during the
first 30 days just return them to us for a refund of your costs, less our initial shipping charge. Please read the ‘Returns’
section carefully.
Our Service Promise
We want you to come back and purchase from us again, but what happens if a product develops a fault ? In the unlikely event of a
problem, we promise that we will give you as much care and attention as we do when selling you our products.
Customer Helpline
We operate a Telephone HelpLine and would be pleased to assist. Call us on (+44) 0118 979 5070 (8.30 am - 6.00 pm, Monday to Friday,
8.30 am – 2.30 pm Saturday, UK time) or e-mail at support@t-data.co.uk.
Delivery
We aim to despatch UK and Irish orders placed before 12 noon on the same day, subject to stock availability. After an order is
shipped we will advise the purchaser by e-mail and include a ‘Tracking Number’ or AWB Number, as applicable. We will endeavour to
be as accurate as possible with quoted delivery dates, however any delivery dates we may specify are approximate and we shall not
be liable for any losses, costs, damages, charges, or expenses you might incur as a result of a delay in receiving goods or
subsequent delays that may result from delivery problems.
Packaging and Shipment
Our packaging is specifically designed for our product in order to protect it during shipment. Our standard shipment is ‘Next
Business Day’ post or, optionally, by Courier service.
Payment
We offer several methods of payment that include Credit Card via PayPal, Electronic Funds Transfer, Bank Cheque or formal Purchase Order
with Net 30 Days payment.
Verification of Goods
It is the purchaser's responsibility to verify the quantity and condition of goods upon receipt and, in case of on-arrival damage or
missing items, to notify and file claim with the carrier. You must also inform T-Data of any damages or shortages by phone or e-mail
within 48 hours of delivery.
Returns
Any returned goods must be shipped in the original packaging and in original condition, including all accessories. It is the
purchaser’s responsibility to ensure that the goods are correctly and adequately packaged if any return shipment is made.
Any damage caused as a result of incorrect or inadequate packing may incur a repair charge. Return shipment costs shall be borne
by the purchaser.
User Manuals
If you experience problems with your purchase please ensure that you read the user manual before contacting us. In many cases
reading the manual can solve what seems to be a fault. Some purchasers fail to fully utilise the user manuals which have been
written to be easily understood.
Warranty
All supplied goods, except batteries, are covered by a 12 months 'return to base' parts and labour warranty. If a fault develops
within 12 months of the date of purchase please contact us by e-mail or by telephone and we will arrange for you to return the goods.
This warranty does not apply if the product has been damaged by accident, or through misuse or abuse. If the product has been
disassembled, or in anyway altered or modified without prior written approval by T-Data Limited, the warranty shall become null
and void. You must contact us before returning any goods. We will either repair or exchange them, at our option. Return to base
shipment costs shall be borne by the purchaser. Proof of purchase is required for any warranty claims.
Timy-Soft Compatibility with MS-Windows Operating Systems & MS-Excel
Users with Vista and Windows 7 platforms require Excel 2007 in order to be fully compatible with the TIMY-Soft application program.
Users with Windows XP require Excel 2000 to Excel 2007. Windows 98 users must use Excel 97. The compatibility details can be seen
or downloaded at
TIMY-System & MS-Excel Compatibility Guide.
Restrictions
We endeavour to ensure that the information shown on our internet site is accurate, however we cannot be held responsible for
typographical errors on the internet site, including but not limited to those regarding price. We have a policy of continuous
improvement and we reserve the right to change the specification of our products without notice. All products and services are
subject to availability and may be withdrawn from sale at any time. All goods remain the property of T-Data Limited until full
payment is received.
Outside Links
We claim no responsiblity for the content of material contained on external websites links listed on our website. T-Data Ltd is
not responsible for the content, privacy practices, accuracy or reliability of any website accessed by a link from our website.
Furthermore, any link to a third party website does not constitute an endorsement by T-Data Ltd of the contents of any third
party website.
Notes on data protection and use of personal data
Your order and address details will be stored and only used for order processing and promotional purposes. We may choose to request
information about our purchasers from a commercial credit reference agency for credit checks prior to delivery. You may opt out of
the use of your personal or company information for T-Data promotional purposes at any time. Send a brief note in writing to T-Data
Ltd, 150 Barkham Road, Wokingham RG41 2RP, Berkshire, or by e-mail to info@t-data.co.uk. You can also fax us at (+44) 0709 231 2381.
We will acknowledge your opt-out request. We guarantee not to sell or otherwise transfer data to marketing services companies.
W3C Validation Service
This web site is built using code that is compliant with W3C standards for XHTML and Cascading Style Sheets (CSS). W3C is the
governing authority on web development standards and practices.
These terms and conditions do not affect your statutory rights.
